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At the Restaurant |
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- When you arrive at a restaurant, just give your name to the host/hostess as if you had made your reservation over the phone.
- Our restaurants agree that they will treat
DinnerBroker customers like all other customers.
Discount Reservations
- Customers who are dining at discounted tables will receive the same level of food, service and courtesy as other customers.
- The restaurant is responsible for providing percentage discounts to DinnerBroker customers.
- The restaurant is notified in advance of the discount amount and will be prepared to discount this percentage amount from your
check (including all food and beverages except where forbidden by law). Percentage deductions are on a pre-tax, pre-tip basis. We ask
that you please leave a
gratuity based on the pre-discounted check amount.
- If for some reason there is a problem with this process, contact customer service within one week following the meal and the
discount amount will be credited to your account.
Standard Reservations
- Customers who are dining at standard tables will receive the same level of food, service and courtesy as other customers.
- It is the restaurant's responsibility to provide tables at designated times.
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"We used your service for the first time yesterday, at the Il Fornaio restaurant in San Jose. Everything went perfectly. Your representative, was friendly and very helpful. The reservation was not only promptly made, but also included a nice personal touch. When our dessert was served, wedding anniversary wishes were written on the plate. We hadn't said anything to our waiter, but I do recall your representative asking if the dinner was for any special occasion.Thank you for the excellent service. The restaurant was superb and your thoughtfulness made it even more memorable. We expect to use the DinnerBroker again.
" Vincent E.-San Francisco, CA
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