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Discount Reservation Cancellation and "No-Show" Policy
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- Cancellations are accepted at any time prior to the reservation time. To cancel a reservation, simply call the customer support hotline at 1-888-iEATat8 (888.432.8288). Registered users may also cancel reservations by going to the My Transactions page of the My Account section and clicking CANCEL by the appropriate reservation. While there is NO PENALTY for cancellation of a discount, we ask that you notify DinnerBroker as a matter of courtesy.
- If the customer fails to arrive at the restaurant within fifteen minutes of the reservation time they will be considered a "No-Show". The restaurant will not honor the discount and may not be able to honor the reservation. DinnerBroker restaurants offer discounts to DinnerBroker members for specific "off-peak" time slots. It is the customer's responsibility to arrive on time.
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Standard Cancellation and "No-Show" Policy
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- Cancellations are accepted at any time prior to the reservation time. To cancel a reservation, simply call the customer support hotline at 1-888-iEATat8 (888.432.8288). Registered users may also cancel reservations by going to the My Transactions page of the My Account section and clicking CANCEL by the appropriate reservation. While there is NO PENALTY for cancellation of a reservation, we ask that you notify DinnerBroker as a matter of courtesy.
- If the customer fails to arrive at the restaurant within fifteen minutes of the reservation time they will be considered a "No-Show". The restaurant may not be able to honor the reservation. It is the customer's responsibility to arrive on time.
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"Your service is great. We had a wonderful dinner at the restaurant (for our anniversary). We were able to make a reservation within two hours and be able to save 15% by using your service. Thanks." Dennis K.-Oakland, CA
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